In their book, Difficult Conversations: How to Discuss What Matters Most, Douglas Stone, Bruce Patton, and Sheila Heen, say that parties in disagreement must start the discussion with the “third story”. They say “think like a mediator.” The vision that Marilynn Hall and I share for Partners in Mediation is to help people get through [...]

  Not many of you are aware that I’m a mediator. I got my certification almost ten years ago and since then, I’ve done volunteer work on community conflice resolution panels helping neighbors, families, and small businesses work out their differences. My friend and associate, Marilynn Hall, is also a mediator and offering similar services [...]