Patrick Lencioni thinks that the reason passion-driven leaders and their social sector organizations underperform and their for-profit performance-driven counterparts are lacking in compassion is the acceptance of mediocrity and lower standards on both sides of the equation.  (See Pat’s Point of View April 2009.) Now that I’ve accumulated enough experience on both sides of the [...]

Friday night when I logged in to check email and then post here, I found that the problem I was having with Microsoft Outlook earlier in the acfternoon while meeting with Evans Kahuthu and Louis Mahanja (more about them later) was not trivial.  It was 4:00am in the morning when I isolated the problem to a corrupted [...]